Lessons Policies

Lessons Cancellation Policies


  1. Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson (for definition of a make-up lesson, please see below). This includes leaving messages on the answering machine or eMail (exceptions to this policy will be made on a case by case basis).
  2. No shows or failure to notify the teacher within 24 hours is considered a forfeited lesson.
  3. No more than 1 cancellation per set of 4 lessons.
  4. If you know of dates ahead of time where you/your child cannot make a lesson, please notify the school when booking/paying for your lessons.
  5. There are NO refunds on unused or cancelled lessons.
  6. Should you choose to take a break, unused lessons can be banked for you for a period of 3 months. Unused lessons after that time will be considered forfeited.
  7. Should you decide to stop taking lessons altogether, please give your teacher 2 lessons notice
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Makeup Lessons

  1. Any lessons cancelled at least 24 hours ahead of the scheduled lesson will receive a make-up lesson at a time convenient to both the teacher and the student. This makeup lesson will not be skipped over or added to the end of the set of 4 lessons.
  2. Typically, make-up lessons take place at an alternate time/day within the week. In some cases, the make-up lesson will be added after/before the original lesson time, enabling the student to have an hour lesson.
  3. Make-up lessons not used after 3 months will be considered forfeited
  4. A make-up lesson can be booked with your teacher directly
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Payments

  1. Payments can be made via Zelle, cash, or check
  2. Receipts and eMail reminders will be sent out to let you know when the fees are due.
  3. All lesson fees are due in advance of your first lesson. Should you continue with your lessons, all fees are due on the 4th lesson (prior to the 1st lesson in the next set).
  4. If payment is not made by your 1st lesson of the month, your lesson time will be opened up for other students.
  5. There are NO REFUNDS on unused or cancelled lessons.
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